Senior Custody Ops Lead: Client Service

086 NT Mgmt Services Ireland Ltd; Limerick; On-site; EUR 65,000 - 95,000; Full time

Job summary

Northern Trust in Limerick is seeking an experienced professional to conduct deep-dive reviews of end-to-end processes, develop efficient solutions and manage change in collaboration with client relationships and internal teams.

You will support custody operations, client service excellence, data updates and risk awareness while guiding junior colleagues and delivering accurate, timely results in a fast-paced environment.

Qualifications

• Global Custody operational knowledge with proven Client Service expertise is required.
• Excellent oral and written communication skills are required.
• Analytical and problem solving skills are required.
• Ability to facilitate discussions and reach decisions.

Responsibilities

• Conducting custody administrative services for both internal and external Clients.
• Client Focus.
• Management of custody fees end to end processing pertaining to custody client services.
• Complete static data updates on internal systems as requested.
• Action requests in a timely and accurate manner from internal and external Clients.
• Facilitate problem solving and collaboration.
• Develop and maintain effective relationships with critical business Partners & other internal groups.
• Ownership of process design and governance documentation .
• Directs, motivates and develops direct report/s, maximising their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team and the wider custody department.

Skills

Custody operations

Client service

Communication skills

Analytical thinking

Problem solving

Stakeholder management

Team collaboration

Risk awareness

Prioritisation

Job description

Northern Trust in Limerick is seeking an experienced professional to conduct deep-dive reviews of end-to-end processes, develop efficient solutions and manage change in collaboration with client relationships and internal teams.

You will support custody operations, client service excellence, data updates and risk awareness while guiding junior colleagues and delivering accurate, timely results in a fast-paced environment.