Senior Client Experience Specialist

Brown Brothers Harriman; Dublin; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Collaborative environment

Direct client access

Career development

Inclusive culture

Benefits program

Flexible work

Job summary

Brown Brothers Harriman (BBH) is seeking a client servicing professional in Dublin to respond to inquiries, coordinate meetings, and ensure timely delivery of client deliverables. You will work closely with Operations, Treasury and Markets to maintain high service levels and deepen client relationships.

The role requires at least a BS/BA and a minimum of 3 years in custody-related work, with strong knowledge of Excel, Bloomberg and Reuters.

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 3 years related custody experience.
• Prior experience in a client servicing focused environment.
• Knowledge of corporate actions, equity, fixed income and derivatives.

Responsibilities

• Respond to client inquiries and escalated issues; serve as point of contact for client contacts.
• Coordinate and follow up on client meetings and deliverables.
• Demonstrate sound understanding of BBH products and services.
• Collaborate with Operations, Treasury and Markets to resolve inquiries and improve service levels.
• Build internal relationships to proactively aid in issue resolution.

Skills

Client servicing

Communication

Multitasking

Financial instruments

Education

BS/BA degree

Tools

Excel

Bloomberg

Reuters

Job description

Brown Brothers Harriman (BBH) is seeking a client servicing professional in Dublin to respond to inquiries, coordinate meetings, and ensure timely delivery of client deliverables. You will work closely with Operations, Treasury and Markets to maintain high service levels and deepen client relationships.

The role requires at least a BS/BA and a minimum of 3 years in custody-related work, with strong knowledge of Excel, Bloomberg and Reuters.