Receptionist - General Administration

Brown Brothers Harriman; Dublin; On-site; EUR 32,000 - 46,000; Full time

Job summary

Brown Brothers Harriman (BBH) is seeking a Receptionist to join the Enterprise Services team in Dublin. You will provide front-desk support, greet clients, manage phone and mail, and assist with department reporting and meeting coordination.

The role requires a BS degree or equivalent and 2+ years of administrative experience, including reception duties. You will work on-site daily, deliver superior client service, and collaborate with internal teams to ensure smooth office operations.

Qualifications

• BS Degree required or equivalent experience.
• 2+ years administrative/clerical experience, including Reception work.

Responsibilities

• Reception coverage and administrative support.
• Client & Visitors Meet & Greet.
• Maintain department databases.
• Attend and assist with catering support to Event Planning section.
• Management reporting - spreadsheet records of department’s work output.
• Meeting room and conference coordination.
• Post & courier recording, receiving and distribution.
• Stationery ordering.
• Provide superior client service at all times.
• Assisting with Health and Safety tasks.
• Monitor and track requests received to the Enterprise Services Department.
• Participate in cross training opportunities as approved by the Supervisor.
• Perform related duties to facilitate productivity.
• Build relationships with internal departments.
• Risk Management: identify and document errors to reduce exposure.
• Ensure procedures are updated and documented, communicate professionally to resolve issues.

Skills

MS Office

Outlook

Teams

Client service

Multi-task

Team player

Independent work

Education

BS Degree or equivalent

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Join us as a Receptionist - Enterprise Services, General Administration

Brown Brothers Harriman is currently recruiting a Receptionist to join our Enterprise Services team in our Dublin office. In this role you will perform specialized enterprise services duties on a daily basis. You will be a subject matter specialist typically dealing with moderately complex issues as they relate to your area of focus.

Some of your key responsibilities will include (but not limited to):

• Reception Coverage and administrative support
• Client & Visitors Meet & Greet
• Maintain department databases
• Attend and assist with catering support to Event Planning section as requested (approximately once a month after-work office hours)
• Management reporting - spreadsheet records of department’s work output
• Meeting room and conference coordination
• Post & courier Recording, Receiving and Distribution
• Stationery ordering
• Providing superior client service at all times.
• Assisting with Health and Safety tasks
• Monitor and track requests received to the Enterprise Services Department and elevate urgent requests to appropriate parties as necessary
• Participate in and seek functional and cross training opportunities as approved by the Supervisor.
• Perform various other related duties as requested/required to facilitate the productivity of the department.
• Build relationships and promote services with internal departments
• Risk Management: Help to identify and document errors in an effort to reduce exposure;
• Ensure all area procedures are updated and documented, and;
• Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.

Other

• Gain efficiencies to improve individual productivity
• Contribute to Division or Firm process improvement activities.
• Assist in the development and production of monthly management reporting
• Provide support on department projects as requested
• Assist team members with day to day activities when needed/ providing backup.

Desired Qualifications/Requirements

• BS Degree required or equivalent experience
• 2+ years administrative/clerical experience preferred including Reception work

Skills

Knowledge and skills (general and technical):

• Strong PC skills (Microsoft Office Suite, Outlook, Teams)
• Excellent client services skills
• Ability to multi-task
• Team player but also able to work independently
• Energetic and positive can-do attitude
• Availability to work on-site daily and perform overtime where necessary
• Professional business etiquette

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.