Depositary Receipts: Client Processing Specialist II

BNY; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

BNY in Dublin seeks a Specialist 2 in Depositary Receipts Operations to manage client transactions with accuracy and high service levels. You will interpret transaction data, collaborate with internal teams, and ensure compliance with industry regulations.

The role emphasizes client-focused service, continuous improvement, and alignment with BNY's pillars of integrity, innovation, and operational excellence. A Finance/Business background and 3 years in financial services are preferred.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field preferred.
• 3 years Financial Services experience preferred.
• Strong analytical skills with the ability to interpret transaction data and identify improvement opportunities.
• Excellent communication skills for effective client interaction and resolution of inquiries.
• Detail‑oriented with a focus on accuracy in transaction processing and compliance with standards.
• Any AI experience welcomed and strong technology expertise is essential.

Responsibilities

• Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.
• Resolve client inquiries and issues promptly, ensuring client satisfaction and adherence to service standards.
• Collaborate with internal teams to ensure seamless transaction processing and continuous improvement.
• Analyze transaction data to identify trends and opportunities for process optimization.
• Maintain up‑to‑date knowledge of industry regulations and BNY policies to ensure compliance in all client interactions.
• Support initiatives aimed at enhancing the client experience and trust.

Skills

Analytical skills

Communication skills

Attention to detail

AI experience

Technology expertise

Education

Bachelor's degree in Finance/Business Administration

Job description

BNY in Dublin seeks a Specialist 2 in Depositary Receipts Operations to manage client transactions with accuracy and high service levels. You will interpret transaction data, collaborate with internal teams, and ensure compliance with industry regulations.

The role emphasizes client-focused service, continuous improvement, and alignment with BNY's pillars of integrity, innovation, and operational excellence. A Finance/Business background and 3 years in financial services are preferred.