Fund Accounting Supervisor: Client Services Lead

Brown Brothers Harriman & Co.; Dublin; On-site; EUR 70,000 - 95,000; Full time

Job summary

Brown Brothers Harriman & Co. in Dublin seeks a Client Service Supervisor – Fund Accounting to oversee mutual fund accounting activities for large funds, ensuring accurate data delivery and serving as the escalation point for complex client issues.

The role requires strong client service focus, deep knowledge of fund accounting processes, and the ability to collaborate across Operations, Treasury and Markets to improve service levels.

Qualifications

• Minimum 3 years of relevant work experience in similar role.
• You should be highly team oriented, committed to operating in the best interests of the company and the team and passionate about what you do.
• You will need to be experienced in daily mutual fund accounting activities and have a strong understanding of portfolio impacting aspects such as portfolio hedging, performance fees, or dilution levies.

Responsibilities

• Field and respond to client inquiries and escalated issues, and serve as the point person for your assigned senior level client contacts.
• Manage and resolve incidents by having the capability to efficiently analyze the validity of transactions, valuation impacts, and any other portfolio impacting aspects such as portfolio hedging, performance fees, or dilution levies, while ensuring escalation of issues based on set tolerances.
• Coordinate and follow up on client meetings and deliverables.
• Work closely with internal clients in Operations and Treasury and Markets to ensure timely resolution of client inquiries and improvement of service levels.
• Develop key internal relationships to proactively aid in the resolution of client issues.

Job description

Brown Brothers Harriman & Co. in Dublin seeks a Client Service Supervisor – Fund Accounting to oversee mutual fund accounting activities for large funds, ensuring accurate data delivery and serving as the escalation point for complex client issues.

The role requires strong client service focus, deep knowledge of fund accounting processes, and the ability to collaborate across Operations, Treasury and Markets to improve service levels.