Fund Accounting Client Service Lead

Brown Brothers Harriman; Dublin; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Collaborative environment

Direct access to clients and experts

Growth opportunities

Inclusive culture

High-quality benefits program

Volunteer opportunities

Job summary

Brown Brothers Harriman in Dublin is seeking a Client Service Supervisor – Fund Accounting to oversee the mutual fund accounting activities of several large funds. You will ensure clients receive accurate, timely data and act as a key escalation point for complex issues.

You will lead a team, coordinate client meetings, work with Operations, Treasury and Markets to improve service levels, and uphold rigorous valuation and reporting standards across assigned funds.

Qualifications

• Minimum 3 years of relevant work experience in similar role.
• You should be highly team oriented, committed to operating in the best interests of the company and the team.
• You will need to be experienced in daily mutual fund accounting activities and have a strong understanding of portfolio impacting aspects such as portfolio hedging, performance fees, or dilution levies.

Responsibilities

• Field and respond to client inquiries and escalated issues, and serve as the point person for your assigned senior level client contacts.
• Manage and resolve incidents by having the capability to efficiently analyze the validity of transactions, valuation impacts, and any other portfolio impacting aspects such as portfolio hedging, performance fees, or dilution levies, while ensuring escalation of issues based on set tolerances.
• Coordinate and follow up on client meetings and deliverables.
• Work closely with internal clients in Operations and Treasury and Markets to ensure timely resolution of client inquiries and improvement of service levels.
• Develop key internal relationships to proactively aid in the resolution of client issues.
• As part of the oversight and control responsibilities, ensure the accurate and timely valuation of accounting records and reports through analysis and review of fund accounting activities.

Skills

Fund accounting

Client service

Team collaboration

Job description

Brown Brothers Harriman in Dublin is seeking a Client Service Supervisor – Fund Accounting to oversee the mutual fund accounting activities of several large funds. You will ensure clients receive accurate, timely data and act as a key escalation point for complex issues.

You will lead a team, coordinate client meetings, work with Operations, Treasury and Markets to improve service levels, and uphold rigorous valuation and reporting standards across assigned funds.