Sales Administrator

Ashgrove Renewables; Cork; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Company Pension

Performance-related bonus

Bike to Work scheme

Onsite parking

Employee Discounts

Company Paid Leave

Further educational support

Job summary

Ashgrove Renewables is seeking a Sales Administrator to join our Mallow office and support the Sales Management team. This office-based role includes coordinating daily operations, processing proposals, and handling customer enquiries.

Full training will be provided to ensure effective collaboration between proposal generation, design, surveyors and customers. Ideal candidates will have at least two years in administrative coordination, strong organisational skills and excellent communication.

Qualifications

• Minimum 2 years of experience in an administrative coordination role.
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication, including a professional telephone manner.
• Familiarity with CRM systems and Microsoft Office/Google Workspace.

Responsibilities

• Coordinate daily office operations and general admin tasks.
• Issue proposals prepared by the technical team.
• Handle incoming calls, emails and customer enquiries.
• Schedule meetings, site visits and internal coordination sessions.
• Plan, coordinate and manage an active calendar of appointments and travel.
• Collate documentation required for sales team.
• Prepare agendas and minutes for meetings.
• Handle basic queries and elevate technical issues to engineers.
• Create tasks on CRM, following up as required with the associated teams.
• Provide telephone support and cover incoming business calls, acting as a point of contact for customers and callers.
• Work as part of the wider team to provide reception cover when required.
• Assist in tracking project timelines from enquiry to design to installation.
• Coordinate between designers, installers, and sales teams.
• Prepare project customer packs.
• Monitor progress and flag delays or missing information.
• Generate reports on pipeline, installations, and performance metrics.
• Upload system details to relevant portals.
• Maintain accurate records on CRM updating all databases accordingly

Skills

Organisational skills

Multitasking

Communication skills

Telephone manners

Tools

CRM systems

Microsoft Office/Google Workspace

Job description

This position sits at the centre of the Sales team, providing essential administrative support and coordination between the proposal generation team, design team, surveyors and customers. The role is office-based and full training will be provided.

About Ashgrove:

Ashgrove Renewables is one of Ireland’s longest-established renewable energy specialists, delivering a range of sustainable energy-efficient solutions to homeowners and businesses nationwide for over 25 years.

A trusted SEAI-registered contractor and One Stop Shop partner, Ashgrove supports a diverse client base, providing both single-measure installations, and end-to-end energy upgrade solutions. We also support a wide range of grant schemes, including CEG, One Stop Shop and the Vacant & Derelict Housing schemes.

We are now inviting applications for a Sales Administrator, based in our Mallow office, supporting the Sales Management team.

Responsibilities

Administrative Support

Coordinate daily office operations and general admin tasks

Issue proposals that have been prepared by the technical team

Handle incoming calls, emails, and customer enquiries

Schedule meetings, site visits, and internal coordination sessions

Plan, coordinate and manage an active calendar of appointments and travel

Collate documentation required for sales team

Prepare agendas and minutes for meetings

Handle basic queries and elevate technical issues to engineers

Create tasks on CRM, following up as required with the associated teams

Provide telephone support and cover incoming business calls, acting as a point of contact for customers and callers

Work as part of the wider team to provide reception cover when required, ensuring a professional and welcoming first point of contact for visitors and callers

Project Coordination Support

Assist in tracking project timelines from enquiry to design to installation

Coordinate between designers, installers, and sales teams

Prepare project customer packs

Monitor progress and flag delays or missing information

Generate reports on pipeline, installations, and performance metrics

Upload system details to relevant portals

Maintain accurate records on CRM updating all databases accordingly

Requirements

• Minimum 2 years of experience in an administrative coordination role
  
• S trong organisational and multitasking abilities
  
• Exceptional written and verbal communication, including a professional telephone manner
  
• Excellent attention to detail
  
• Familiarity with CRM systems and Microsoft Office/Google Workspace
  
• Basic understanding or an interest in learning about renewable energy systems (Solar PV / Heat Pumps /UFH)
  
• Previous experience in renewable or construction administration roles is advantageous but not essential
  
• Fluent English - verbal and written
  
• Competitive salary commensurate with experience
  
• Company Pension
  
• Performance-related bonus
  
• Bike to Work scheme
  
• Onsite parking
  
• Employee Discounts
  
• Company Paid Leave
  
• Further educational support, training and development opportunities