Russian-Speaking Quality & Training Specialist

TikTok; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

TikTok Dublin is seeking a Quality & Training Specialist to ensure safety policies are enforced at scale across our moderation operations. You will lead data-driven QA, audits, and policy interpretation to drive consistent outcomes and rapid improvement.

In this role you will collaborate with BPO and internal teams, use AI and dashboards to report on accuracy and gaps, and guide training and calibration across global moderation. Fluency in English and Russian is required.

Qualifications

• Experience conducting analytical audits within trust/safety or high-volume operations.
• Strong RCA and data-driven problem solving with ownership.
• Deep knowledge of content policies and judgment on complex cases.
• Excellent stakeholder management and collaboration across teams.
• Experience in data viz and AI-assisted workflows.

Responsibilities

• Quality Assurance & Auditing: conduct regular audits of human moderation, ensuring compliance with data protection and Trust & Safety standards.
• Data Analysis & RCA: perform root cause analysis to identify recurring issues and translate data into actionable feedback.
• Policy Interpretation & Judgment: provide expert judgments on complex or high-risk cases and guide enforcement accuracy.
• Calibration & Collaboration: lead calibration sessions and partner with cross-functional teams to align on quality goals.
• Operational Oversight & Escalation: manage edge cases and ensure policy updates are effectively communicated.
• Technical Reporting & AI Utilization: use QA dashboards and AI tools to produce weekly/monthly reports on accuracy and gaps.
• Training & Policy Cascade: lead training rollouts for policy changes, especially for BPO staff.

Skills

Quality Assurance

Root Cause Analysis

Policy interpretation

Cross-functional communication

Data visualization

AI tooling

Russian language

English language

Tools

QA dashboards

RCA tools

Job description

TikTok Dublin is seeking a Quality & Training Specialist to ensure safety policies are enforced at scale across our moderation operations. You will lead data-driven QA, audits, and policy interpretation to drive consistent outcomes and rapid improvement.

In this role you will collaborate with BPO and internal teams, use AI and dashboards to report on accuracy and gaps, and guide training and calibration across global moderation. Fluency in English and Russian is required.