Retail Betting Assistant: Customer Experience & Growth

BOYLE Sports; Cahir; On-site; EUR 21,000 - 26,000; Full time

Job summary

BoyleSports in Cahir is seeking a Customer Service Assistant to support the Shop Manager and team, delivering an outstanding customer experience while processing bets and handling cash in a busy retail environment. You will help open/close, maintain shop presentation, and contribute to training and personal development within the company.

A friendly, reliable, and proactive approach is essential to thrive in this role.

Qualifications

• Customer-focused with strong service orientation.
• Integrity and trustworthy in handling transactions.
• Flexible to work seven days a week; adaptable in a busy shop.
• Excellent numeracy and attention to detail.
• Confident in building rapport with customers in a sporting environment.

Responsibilities

• Assist Shop Manager with day-to-day shop operations.
• Open/close shop and manage cash procedures in the Manager's absence.
• Support training and development to progress within the company.
• Deliver outstanding customer experience through friendly, knowledgeable service.
• Promote in-store and online products and multi-channel journey.

Skills

Customer service

Trust & integrity

7-day availability

Adaptability

Attention to detail

Numeracy

Team player

Sports knowledge

Ambition

Brand promotion

Communication

Cash handling

Problem solving

Job description

BoyleSports in Cahir is seeking a Customer Service Assistant to support the Shop Manager and team, delivering an outstanding customer experience while processing bets and handling cash in a busy retail environment. You will help open/close, maintain shop presentation, and contribute to training and personal development within the company.

A friendly, reliable, and proactive approach is essential to thrive in this role.