Retail Betting Shop Assistant - Customer Service & Ops

BOYLE Sports; Athlone; On-site; EUR 17,000 - 22,000; Full time

Job summary

BoyleSports in Athlone is seeking a Customer Service Assistant to support the Shop Manager in daily store operations. You will assist with opening/closing, cash handling, and delivering excellent customer service while promoting our betting offerings.

The role requires a friendly, reliable team player with strong numeracy and communication skills, available to work across seven days and maintain high shop standards throughout the day.

Qualifications

• Customer-focused and friendly with a helpful approach.
• Good numeracy and cash handling skills.
• Ability to work in a fast-paced retail environment and adapt to shifts.

Responsibilities

• Assist the Shop Manager with daily shop operations.
• Open and close the shop and guide the team when required.
• Process customer bets and transactions accurately via EPOS.
• Maintain high shop presentation and adherence to procedures.
• Engage customers and promote BoyleSports offerings.

Skills

Customer service

Numeracy

Attention to detail

Flexible schedule

Team player

Excellent communication

Job description

BoyleSports in Athlone is seeking a Customer Service Assistant to support the Shop Manager in daily store operations. You will assist with opening/closing, cash handling, and delivering excellent customer service while promoting our betting offerings.

The role requires a friendly, reliable team player with strong numeracy and communication skills, available to work across seven days and maintain high shop standards throughout the day.