Remote SMB Account Executive – Cross-Sell Growth

Shopify Inc.; Ireland; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible remote work

Health and welfare benefits

Fertility benefits

Paid parental leave

Job summary

Shopify Inc. is seeking an Account Executive for its SMB Cross Sell team in a remote-friendly role. You will engage merchants, tailor Shopify solutions to their goals, and drive opportunities within a set merchant book.

Expect to navigate complex cycles, forecast effectively, and collaborate across teams to grow merchants' e-commerce and retail strategies. You’ll lead high-volume outreach, maintain a robust pipeline, and stay current on product features and market trends to offer optimal

Qualifications

• Proficiency in English with native or bilingual level in another European language.
• Proven experience in closing sales in SMB.
• Consultative mindset with passion for new business.
• Ability to navigate complex sales cycles and engage multiple stakeholders.
• Experience with CRM tools and sales engagement platforms.
• Strong communication and relationship-building skills.
• Self-motivated, results-driven with outbound prospecting experience.

Responsibilities

• Engage merchants to tailor Shopify solutions to goals.
• Develop strategic plans to identify SMB customers.
• Lead high-volume outreach via calls, emails, and social media to qualify leads.
• Manage full sales cycles from contact to contract and maintain pipeline.
• Collaborate with cross-functional teams to improve client outcomes.
• Stay informed on product features and market trends to advise merchants.
• Build a proactive sales pipeline with strategic forecasting.

Skills

English + second language

Closing sales experience

Consultative selling

CRM familiarity

Outbound prospecting

Communication skills

Stakeholder management

Tools

CRM tools

Sales engagement platforms

Job description

Shopify Inc. is seeking an Account Executive for its SMB Cross Sell team in a remote-friendly role. You will engage merchants, tailor Shopify solutions to their goals, and drive opportunities within a set merchant book.

Expect to navigate complex cycles, forecast effectively, and collaborate across teams to grow merchants' e-commerce and retail strategies. You’ll lead high-volume outreach, maintain a robust pipeline, and stay current on product features and market trends to offer optimal