Remote Booking Concierge Specialist

Travelwithsan; Galway; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

100% remote work environment

Structured onboarding and training

Ongoing professional development

Access to online tools and resources

Continuing education opportunities

Supportive team environment

Job summary

Travelwithsan is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This fully remote role requires clear communication and attention to detail to provide reliable support throughout the reservation process.

You will research accommodations, transportation and activities, communicate with clients, and maintain accurate records while handling multi-step requests.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and priorities.
• Comfortable using email and web-based platforms.
• Strong follow‑up and problem‑solving abilities.
• Previous customer service, reservations, hospitality, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Communication

Organization

Customer-focused

Online research

Multi-tasking

Email & web platforms

Follow-up

Service coordination

Job description

Travelwithsan is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This fully remote role requires clear communication and attention to detail to provide reliable support throughout the reservation process.

You will research accommodations, transportation and activities, communicate with clients, and maintain accurate records while handling multi-step requests.