Remote Booking Concierge and Coordination Specialist

Travelwithsan; Cork; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Professional development

Online tools access

Continuing education

Job summary

Travelwithsan is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details in a 100% remote role based in Ireland.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a remote environment while providing reliable support throughout the reservation process.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and priorities.
• Comfortable using email and web-based platforms.
• Strong follow-up and problem-solving abilities.
• Previous customer service, reservations, hospitality, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Communication skills

Organization

Customer-focused

Online research

Multitasking

Email/web platforms

Follow-up skills

Hospitality/CS experience helpful

Job description

Travelwithsan is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details in a 100% remote role based in Ireland.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a remote environment while providing reliable support throughout the reservation process.