Remote Hospitality Experience Coordinator

Travelwithsan; Limerick; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Fully remote environment

Onboarding and training

Job summary

Travelwithsan is seeking a personable Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and ensuring a smooth experience from initial request through completion.

The role emphasizes customer service, organization, and the ability to help clients navigate options based on individual needs. This position is fully remote and offers onboarding and ongoing education opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer-service mindset.
• High attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to learn new digital platforms and systems.

Responsibilities

• Gather information about client preferences and requests.
• Research accommodations, activities, transportation, and other available services.
• Assist with coordinating reservations and related arrangements.
• Communicate important information and updates to clients.
• Review confirmations and details for accuracy.
• Assist with modifications and special requests.
• Maintain organized client records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Coordinate with hospitality and service providers when needed.
• Provide responsive and professional client support.

Skills

Communication skills

Customer service mindset

Attention to detail

Organization

Time management

Online research

Learning new platforms

Reliability

Job description

Travelwithsan is seeking a personable Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and ensuring a smooth experience from initial request through completion.

The role emphasizes customer service, organization, and the ability to help clients navigate options based on individual needs. This position is fully remote and offers onboarding and ongoing education opportunities.