Remote Client Booking Concierge

Travelwithsan; Drogheda; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Professional development

Continuing education

Online tools access

Supportive team environment

Job summary

Travelwithsan is seeking a Client Booking Specialist to assist clients in researching options and coordinating bookings according to their preferences. The role emphasizes clear communication, attention to detail, and timely, professional service.

You will research options, arrange accommodations, transport and activities, and manage booking confirmations. A customer-focused mindset and strong organizational skills are essential for handling multiple requests with accuracy and care.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

• Communicate with clients to understand preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication

Organization

Attention to detail

Online research

Email and web systems

Multitasking

Problem solving

Customer service

Tools

Booking systems

CRM software

Job description

Travelwithsan is seeking a Client Booking Specialist to assist clients in researching options and coordinating bookings according to their preferences. The role emphasizes clear communication, attention to detail, and timely, professional service.

You will research options, arrange accommodations, transport and activities, and manage booking confirmations. A customer-focused mindset and strong organizational skills are essential for handling multiple requests with accuracy and care.