Remote Reservation Support Specialist

Travelwithsan; Waterford; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

100% remote environment

Onboarding and training provided

Ongoing education and development

Access to professional tools andonline

Continuing learning opportunities

Supportive team environment

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests in a fully remote capacity.

The role emphasizes accurate information, organized reservation details, and professional communication. Ideal candidates enjoy helping clients and maintaining high service standards in a remote environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management abilities.
• Customer-focused and professional demeanor.
• Comfortable using email and online systems.
• Ability to research and organize information effectively.
• Reliable and capable of handling multiple tasks.
• Experience in customer service, reservations, or hospitality is helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and appropriate service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details and documentation for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when necessary.
• Maintain professional customer service standards.

Skills

Strong written and verbal comms

Attention to detail

Organizational and time-management

Customer-focused and professional

Email and online systems proficiency

Research and information organization

Reliability and multitasking

Reservation/customer service exposure

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests in a fully remote capacity.

The role emphasizes accurate information, organized reservation details, and professional communication. Ideal candidates enjoy helping clients and maintaining high service standards in a remote environment.