Remote Travel Support Specialist

Effortless travel solutions ETS; Dublin; Remote; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative for a fully remote role based in Ireland. You will assist clients from booking to return, handle inquiries, changes, and cancellations, and provide destination information and policy guidance.

Join a supportive team with flexible scheduling and travel perks. You will use booking platforms, respond promptly, and follow up to ensure customer satisfaction.

Qualifications

• Strong communication skills in email, phone, and messaging.
• Experience in travel or hospitality is a plus.
• Organized, dependable, and proactive with attention to detail.

Responsibilities

• Respond to client inquiries promptly via email, phone, and messaging.
• Assist with bookings, changes, and cancellations.
• Provide travel destination information and policies.
• Follow up to confirm trip details and satisfaction.
• Handle concerns with empathy and problem solving.

Skills

Excellent communication

Customer service

Detail oriented

Tech-savvy

Tools

Booking platforms

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative for a fully remote role based in Ireland. You will assist clients from booking to return, handle inquiries, changes, and cancellations, and provide destination information and policy guidance.

Join a supportive team with flexible scheduling and travel perks. You will use booking platforms, respond promptly, and follow up to ensure customer satisfaction.