Receptionist/Customer Service Assistant

Elevate Entertainment Centre; Athlone; On-site; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Company staff nights and staff trips

Company pension

On-site parking

Job summary

Elevate Entertainment Centre is seeking a full-time receptionist and customer service assistant to join our busy team. You will be the first point of contact for guests, helping create a welcoming experience while presenting information on activities, promotions and packages.

Responsibilities include greeting customers, managing bookings, checking in guests, handling payments and answering queries. The role requires teamwork, reliability and a friendly, professional approach to ensure smooth

Qualifications

• Excellent communication and customer service skills.
• Confident using computers and learning new systems.
• Works well as part of a team.
• Can remain calm and organised in a busy environment.
• Available to work evenings, weekends and public holidays.

Responsibilities

• Greet and welcome customers with a friendly and professional attitude.
• Manage phone, online and walk-in bookings
• Checking customers in for activities and processing payments.
• Answering enquiries in person and over the phone.
• Providing information on activities, promotions and packages.
• Monitor activity schedules and ensuring sessions run smoothly.
• Working closely with other departments to deliver excellent customer experiences.
• Maintaining a clean and organised workplace.

Skills

Communication skills

Customer service

Computer literacy

Teamwork

Organised

Positive attitude

Job description

Full-Time Receptionist & Customer Service Assistant:

We are looking for a friendly, enthusiastic receptionist to join our busy team. As the first point of contact for our customers, you'll play an important role in creating a welcoming experience while helping our guests enjoy eveything Elevate has to offer.

Duties will include

• Greet and welcome customers with a friendly and professional attitude.
• Manage phone, online and walk-in bookings
• Checking customers in for activities and processing payments.
• Answering enquiries in person and over the phone.
• Providing information on activities, promotions and packages.
• Monitor activity schedules and ensuring sessions run smoothly.
• Working closely with other deparments to deliver excellent customer experiences.
• Maintaining a clean and organised workplace.

We are looking for someone who:

• Has excellent communication and customer service skills.
• Is confident using computers and learning new systems.
• Works well as part of a team.
• Can remain calm and organised in a busy environment.
• Has a positive, can-do attitude.
• Is available to work evenings, weekends and public holidays

What we offer:

• Employee Discounts
• Company Staff nights and staff trips
• Company Pensions
• A fun, fast-pace and supportive working environment
• A varied role where no two days are the same

If you are passionate about customer service and enjoy working in a fast-paced environment, We'd love to hear from you.

Job Type: Full-time

Pay: From €14.15 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• On-site parking

Work Location: In person