Quality & Training Specialist - Live Monetization (Polish)

TikTok; Ireland; On-site; EUR 70,000 - 95,000; Full time

Job summary

TikTok is seeking a Quality & Training Specialist for Live and Monetization in Dublin. You will ensure safety policies are applied consistently at scale, conduct audits, and drive continuous quality improvements across moderation teams.

The role requires shift work, including weekends and holidays, with a focus on systemic scalability and training delivery. Ideal candidates will have strong RCA, policy interpretation skills, and fluency in Polish and English, plus experience using QA dashboards

Qualifications

• Analytical audits and data integrity experience in trust and safety or similar high-volume environment.
• Ability to perform RCA, identify trends, and suggest process improvements.
• Strong policy interpretation and judgment in complex or high-risk cases.
• Proven cross-functional stakeholder management and training delivery.
• Fluency in Polish for local interactions and English as working language.

Responsibilities

• Perform regular QA audits of moderation, ensuring policy compliance and data protection.
• Lead RCA to identify recurring issues and feed insights to guidelines and operations.
• Interpret and curate safety policies, validate golden sets for accuracy.
• Lead calibration sessions and partner with BPO and internal teams on quality goals.
• Utilize AI tools to streamline workflows and produce weekly/monthly reports.

Skills

Quality Assurance

Root Cause Analysis

Policy interpretation

Cross-functional collaboration

Data visualization

AI utilization

Polish language

English language

Tools

QA dashboards

Job description

TikTok is seeking a Quality & Training Specialist for Live and Monetization in Dublin. You will ensure safety policies are applied consistently at scale, conduct audits, and drive continuous quality improvements across moderation teams.

The role requires shift work, including weekends and holidays, with a focus on systemic scalability and training delivery. Ideal candidates will have strong RCA, policy interpretation skills, and fluency in Polish and English, plus experience using QA dashboards