Part-Time Patient Concierge & Scheduler

Eden Medical Clinic; Limerick; On-site; EUR 19,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Job summary

Eden Medical Clinic in Limerick is seeking an exceptional Patient Coordinator to join our team. This part‑time role (10–20 hours weekly) includes evenings and weekends, with duties spanning diary management, patient communication and front-desk support.

You will maintain a professional patient experience, assist with queries, and support the team while ensuring a clean, compliant clinic environment.

Qualifications

• Experience in customer service is essential.
• Strong written and verbal communication skills.
• Proven ability to prioritise and multi-task in a fast-paced environment.
• Comfortable using computers and office software.

Responsibilities

• Diary Management: Schedule appointments and manage cancellations.
• Patient Communication: handle queries by phone, messages and email.
• Team Support: cover rotations including occasional different location; travel & accommodation expenses where necessary.
• Ordering: ensure clinic is stocked and stock requirements are communicated to management.
• Policies: adhere to PPE health measures, GDPR and company policies.
• AD-HOC: handle opening/closing duties and assorted tasks.

Skills

Customer service

Communication

Time management

Organisational skills

Adaptability

Computer literacy

Education

Leaving Certificate

Medical Admin/Dental Nursing qualification

Job description

Eden Medical Clinic in Limerick is seeking an exceptional Patient Coordinator to join our team. This part‑time role (10–20 hours weekly) includes evenings and weekends, with duties spanning diary management, patient communication and front-desk support.

You will maintain a professional patient experience, assist with queries, and support the team while ensuring a clean, compliant clinic environment.