Patient Liaison & Front Desk Administrator — Private Clinic

Morgan McKinley; Cork; On-site; EUR 28,000 - 36,000; Full time

Job summary

Morgan McKinley is recruiting a Patient Liaison & Front of House Administrator for a private healthcare clinic in Cork, Ireland. You’ll be the warm, professional first contact, guiding patients through their journey and ensuring every detail is taken care of.

You’ll coordinate appointments, manage records and documentation, handle payments, and liaise with consultants, GPs and hospitals. The role combines front-of-house duties with secretarial support in a discreet, patient-centred environment.

Qualifications

• Experience in healthcare, reception, administration or customer service preferred.
• Warm, caring, discreet and highly organised.
• Confident communicating with patients and healthcare professionals.
• Calm and composed under pressure; able to work independently and in a team.
• Proficient with MS Office and basic software systems.

Responsibilities

• Create a warm, professional welcome for every patient and visitor.
• Be a friendly first point of contact by phone, email and patient portal.
• Coordinate appointments, consultations and procedures.
• Ensure patient records and lists are accurate and up to date.
• Prepare correspondence and information for consultants and clinical teams.
• Handle payments, invoices and general administration.
• Communicate with hospitals, GPs and other healthcare professionals.
• Provide administrative and secretarial support to consultants.
• Help keep the clinic organised and running smoothly behind the scenes.
• Maintain confidentiality and discretion with sensitive information.

Skills

Warmth

Organised

Discretion

Communication

Calm under pressure

Microsoft Office

Team player

Tools

Microsoft Office

Job description

Morgan McKinley is recruiting a Patient Liaison & Front of House Administrator for a private healthcare clinic in Cork, Ireland. You’ll be the warm, professional first contact, guiding patients through their journey and ensuring every detail is taken care of.

You’ll coordinate appointments, manage records and documentation, handle payments, and liaise with consultants, GPs and hospitals. The role combines front-of-house duties with secretarial support in a discreet, patient-centred environment.