PA / Admin Support - Clerical Officer Grade IV

ICE Group; Galway; On-site; EUR 28,000 - 35,000; Full time

Job summary

ICE Group West and North-West Regional Office seeks an experienced PA / Admin Support - Clerical Officer Grade IV for a 1-year contract to provide high-quality administrative and PA support to the Industrial Relations Team.

The ideal candidate will possess excellent organisational and time-management skills, strong communication, and proficiency in MS Office, including Word, Excel, Outlook and PowerPoint. Duties include diary management, reporting, and stakeholder liaison.

Qualifications

• Experience as PA or administrator in a busy office.
• Excellent MS Office skills (Word, Excel, Outlook, PowerPoint).
• Strong typing with high accuracy.
• Ability to work independently and as part of a team.
• Confidentiality and professional approach.

Responsibilities

• Acting as key contact for members by phone, email and in person.
• Providing PA and administrative support to the Industrial Relations Team.
• Managing diaries, meetings, schedules, correspondence and documentation.
• Supporting industrial relations case administration and member queries.
• Maintaining accurate membership records and database information.
• Preparing reports, presentations, submissions and training materials.
• Liaising with internal and external stakeholders.
• Supporting membership reporting, data analysis and recruitment/retention initiatives.
• Providing general office, reception and administrative support.

Skills

Organisational skills

Communication skills

Multitasking

MS Office

Typing

Independence

Confidentiality

Education

PA/Administrator experience

Job description

PA / Admin Support - Clerical Officer Grade IV

Our client is seeking an experienced and highly organised PA / Admin Support - Clerical Officer Grade IV to join their busy West and North-West Regional Office. 1 year contract based on west side of Galway City.

This is a varied, member-facing role providing high-quality administrative and PA support to the Industrial Relations Team.

Key responsibilities include:

• Acting as a key point of contact for members by phone, email and in person
• Providing PA and administrative support to the Industrial Relations Team
• Managing diaries, meetings, schedules, correspondence and documentation
• Supporting industrial relations case administration and member queries
• Maintaining accurate membership records and database information
• Preparing reports, presentations, submissions and training materials
• Liaising professionally with internal and external stakeholders
• Supporting membership reporting, data analysis and recruitment/retention initiatives
• Providing general office, reception and administrative support

The ideal candidate will have:

• Excellent organisational and time-management skills
• Strong communication and interpersonal skills
• Ability to multitask in a busy, fast-paced environment
• Excellent MS Office skills, including Word, Excel, Outlook and PowerPoint
• Strong and accurate typing skills with excellent attention to detail
• Ability to work independently and as part of a team
• A professional, confident and member-focused approach
• A strong commitment to confidentiality

This is an excellent opportunity for an experienced PA or Administrator who enjoys a varied, people-focused role within a professional and busy environment.

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