Senior PA & Admin Support - Industrial Relations

ICE Group; Galway; On-site; EUR 28,000 - 35,000; Full time

Job summary

ICE Group West and North-West Regional Office seeks an experienced PA / Admin Support - Clerical Officer Grade IV for a 1-year contract to provide high-quality administrative and PA support to the Industrial Relations Team.

The ideal candidate will possess excellent organisational and time-management skills, strong communication, and proficiency in MS Office, including Word, Excel, Outlook and PowerPoint. Duties include diary management, reporting, and stakeholder liaison.

Qualifications

• Experience as PA or administrator in a busy office.
• Excellent MS Office skills (Word, Excel, Outlook, PowerPoint).
• Strong typing with high accuracy.
• Ability to work independently and as part of a team.
• Confidentiality and professional approach.

Responsibilities

• Acting as key contact for members by phone, email and in person.
• Providing PA and administrative support to the Industrial Relations Team.
• Managing diaries, meetings, schedules, correspondence and documentation.
• Supporting industrial relations case administration and member queries.
• Maintaining accurate membership records and database information.
• Preparing reports, presentations, submissions and training materials.
• Liaising with internal and external stakeholders.
• Supporting membership reporting, data analysis and recruitment/retention initiatives.
• Providing general office, reception and administrative support.

Skills

Organisational skills

Communication skills

Multitasking

MS Office

Typing

Independence

Confidentiality

Education

PA/Administrator experience

Job description

ICE Group West and North-West Regional Office seeks an experienced PA / Admin Support - Clerical Officer Grade IV for a 1-year contract to provide high-quality administrative and PA support to the Industrial Relations Team.

The ideal candidate will possess excellent organisational and time-management skills, strong communication, and proficiency in MS Office, including Word, Excel, Outlook and PowerPoint. Duties include diary management, reporting, and stakeholder liaison.