Onsite Customer Service Advisor - 6-Month Contract

Cpl; Dublin; On-site; EUR 27,000 - 33,000; Full time

Job summary

CPL in Tallaght, Dublin 24, is seeking Customer Service Advisors for a six-month, onsite contract commencing October 2026. The role offers a fixed schedule with start times around 8:30–9:30 and finish times around 4:25–5:15, with occasional Saturdays. Salary is €16.48 per hour, equating to about €30,000 per annum.

Join a professional contact centre focused on best-in-class service, with targets to meet and opportunities for development. Onsite work only for the duration of the six-month contract.

Qualifications

• Excellent team player with energy and commitment to achieving the goals of the Customer Centre.
• Customer service experience with a strong customer focus.
• Strong interpersonal and communication skills.
• A flexible energetic and innovative approach to work. Ability to adapt to a changing environment.
• Self-motivated with the ability to meet targets.
• Excellent problem solving and resolution skills with good attention to detail with emphasis on getting it right first time.
• Experience in a phone-based role.
• Strong IT Skills, i.e., Microsoft products.

Responsibilities

• Provide Best in Class customer service and provide clear solutions to customer queries.
• Perform and approach your role to the professional standards expected of a leading contact centre.
• Work towards achievement of individual performance objectives.
• Positively contribute to your team and support team colleagues.
• Compliance with all regulatory requirements including all operational and administrative procedures.
• Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations.

Skills

Team player

Customer service experience

Interpersonal skills

Adaptable and innovative

Self-motivated

Problem solving

Target-oriented

Phone-based experience

Tools

Microsoft Office

CRM software

Job description

CPL in Tallaght, Dublin 24, is seeking Customer Service Advisors for a six-month, onsite contract commencing October 2026. The role offers a fixed schedule with start times around 8:30–9:30 and finish times around 4:25–5:15, with occasional Saturdays. Salary is €16.48 per hour, equating to about €30,000 per annum.

Join a professional contact centre focused on best-in-class service, with targets to meet and opportunities for development. Onsite work only for the duration of the six-month contract.