Insurance Renewal Specialist: Client Impact & Growth

Gallagher; Killarney; On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Global reach

Local impact

Job summary

Gallagher, a Gallagher company, is seeking a Renewal Confirmation Executive in Killarney, Ireland. You will help ensure a smooth renewal process for personal lines, allocating payments, applying discounts, and supporting pricing reviews while maintaining strong insurer relationships.

You will engage with clients over the phone, promote professional service, and seek opportunities to introduce additional products.

Qualifications

• Strong written and verbal communication skills.
• Confidence speaking with customers over the phone.
• Good working knowledge of Microsoft Office and IT systems.
• Keen eye for detail and organisational skills.
• Sales, negotiation or customer service experience is a plus.

Responsibilities

• Process personal lines renewal policies accurately and efficiently.
• Allocate payments to the correct insurers and set up finance agreements.
• Apply discounts where appropriate and issue renewal documentation to clients.
• Support pricing reviews through market analysis and insurer insights.
• Help ensure regulatory compliance and customer fairness across all activities.
• Speak with clients about insurance products and policy options.
• Build strong customer relationships through responsive, professional service.
• Identify opportunities to introduce additional products and services for clients.
• Collaborate with colleagues to manage workload effectively.

Skills

Communication skills

Phone-based experience

MS Office

Attention to detail

Customer service

Sales/negotiation

Education

Leaving Cert 280+

Level 7 degree

Tools

CRM systems

Job description

Gallagher, a Gallagher company, is seeking a Renewal Confirmation Executive in Killarney, Ireland. You will help ensure a smooth renewal process for personal lines, allocating payments, applying discounts, and supporting pricing reviews while maintaining strong insurer relationships.

You will engage with clients over the phone, promote professional service, and seek opportunities to introduce additional products.