Personal Lines Renewal Specialist

Gallagher; Dublin; On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher Ireland is a growing business, investing in our people, our clients and our future. As we continue to expand across Ireland, we’re looking for talented individuals who are passionate about delivering excellent customer experiences and building lasting relationships.

Based in Dublin, you'll join a supportive and collaborative team where your contribution matters. You'll have the opportunity to develop your insurance career with the backing of one of the world’s leading insurance

Qualifications

• APA qualified as a minimum.
• Experienced in customer service, retention, sales or personal lines insurance.
• Passionate about providing outstanding customer experiences.
• A confident communicator who enjoys building relationships and earning trust.
• Solutions-focused with strong problem-solving skills and attention to detail.
• Organised and able to manage multiple queries and priorities.
• Committed to CPD requirements and regulatory compliance.

Responsibilities

• Build strong relationships with existing customers, helping them review and renew their insurance policies.
• Take the time to understand each customer’s circumstances and provide solutions tailored to their needs.
• Support customers throughout the renewal process, ensuring a smooth and positive experience.
• Handle customer queries with professionalism, empathy and attention to detail.
• Identify opportunities to enhance cover and introduce additional products where appropriate.
• Deliver trusted advice that helps customers make informed decisions about their insurance needs.
• Maintain accurate records and contribute insights that support service improvement.
• Keep up to date with industry developments to ensure customers receive relevant and competitive solutions.

Job description

Gallagher Ireland is a growing business, investing in our people, our clients and our future. As we continue to expand across Ireland, we’re looking for talented individuals who are passionate about delivering excellent customer experiences and building lasting relationships.

Based in Dublin, you'll join a supportive and collaborative team where your contribution matters. You'll have the opportunity to develop your insurance career with the backing of one of the world’s leading insurance