Information Technology Support Engineer

MPG Recruitment Limited; Dublin; On-site; EUR 35,000 - 40,000; Full time

Benefits offered by this job

Career development opportunities

Friendly team and social environment

Job summary

MPG Recruitment is working with a growing Irish MSP to recruit a Level 1 IT Support Engineer. This role offers a chance to develop technical skills, support a variety of business clients and grow within a supportive team.

You will provide Level 1 IT support, troubleshoot issues, and support Windows, Microsoft 365 and Apple devices, along with setting up and deploying devices and managing tickets and IT documentation. Salary €35,000–€40,000.

Qualifications

• 2+ years' IT support experience, ideally with an MSP.
• Strong Windows and Microsoft 365 knowledge.
• A+, relevant degree or similar certifications are an advantage.
• Full driving licence preferred but not essential.

Responsibilities

• Provide Level 1 IT support and troubleshoot technical issues.
• Support Windows, Microsoft 365 and Apple devices.
• Set up and deploy laptops, desktops, phones and tablets.
• Manage support tickets, client updates and IT documentation.

Skills

2+ years IT support experience

Windows & Microsoft 365 knowledge

Communication & customer service

Full driving licence

Education

A+ certification or equivalent

Job description

MPG Recruitment is thrilled to be working with a growing Irish Managed Service Provider (MSP) to recruit a Level 1 IT Support Engineer. This is a fantastic opportunity for an IT Support professional looking to develop their technical skills, gain experience supporting a variety of business clients and grow their career within a supportive team.

The Role

• Provide Level 1 IT support and troubleshoot technical issues.
• Support Windows, Microsoft 365 and Apple devices.
• Set up and deploy laptops, desktops, phones and tablets.
• Manage support tickets, client updates and IT documentation.

What We're Looking For

• At least 2 years' experience in IT Support, ideally within an MSP.
• Strong Windows and Microsoft 365 knowledge.
• Excellent communication and customer service skills.
• A+, relevant degree or similar certifications are an advantage.
• Full driving licence preferred but not essential.

What's on Offer?

• Salary of €35,000 to €40,000, depending on experience.
• Excellent opportunities for career development.
• A friendly team and a great social environment.

Please Note:

Applicants must be Irish or EU citizens, or hold Stamp 4 or above.

Visa sponsorship is not available.

Interested in taking the next step in your IT career?