Hybrid Sales Operations Specialist – Order Processing

CPM Ireland; Ireland; Hybrid; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

EAP Programme

Bonus related to performance

Job summary

CPM Ireland seeks a dedicated Operations Resource to support the Electric Ireland account. You will manage the full lifecycle of sales on internal platforms, ensuring accuracy and efficiency to deliver a seamless customer journey.

The role requires ownership of processes, strong communication, and a proactive approach to sales pipeline management to achieve high connection rates with SLAs.

Qualifications

• At least 12 months’ experience in fast paced operations or admin.
• Proven experience in sales order processing and reporting.
• Experience in the Utilities sector preferred.

Responsibilities

• Process all assigned sales orders accurately and on time daily, weekly, and monthly.
• Maintain daily report of all orders and provide on-demand updates to stakeholders.
• Ensure compliance in all sales processing and reporting.
• Complete quality calls with customers to confirm order details.
• Own the sales pipeline to ensure proactive management from receipt to connection.
• Collaborate with the sales team to maximise return of sales received to connected.

Skills

Sales order management

Microsoft Office

Customer service

Attention to detail

Time management

Communication

Tools

Microsoft Office Suite

Job description

CPM Ireland seeks a dedicated Operations Resource to support the Electric Ireland account. You will manage the full lifecycle of sales on internal platforms, ensuring accuracy and efficiency to deliver a seamless customer journey.

The role requires ownership of processes, strong communication, and a proactive approach to sales pipeline management to achieve high connection rates with SLAs.