Utilities Sales Order & Operations Specialist

CPM International; Dublin; Hybrid; EUR 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Company pension

10% commission bonus

Employee recognition program

Bike to Work Scheme

IVF Support Policy

Enhanced Maternity & Paternity Pay

Job summary

CPM International is seeking a dedicated Operations Resource to support the Electric Ireland account. You will process and manage the full lifecycle of sales on internal platforms, ensuring accuracy, timeliness and SLA compliance in every step of the customer journey.

You will own the sales pipeline from receipt to connection, perform quality calls with customers, and collaborate with the sales team to maximise conversions.

Qualifications

• 12 months+ experience in fast-paced operations or admin roles.
• Strong MS Office skills (Excel, Word, PowerPoint).
• Customer-focused with autonomous work style.

Responsibilities

• Process all assigned sales orders accurately and on time daily, weekly, and monthly.
• Maintain daily report of all orders and provide on-demand updates for stakeholders.
• Ensure compliance in all sales processing and reporting.
• Complete quality calls with Customers to confirm order details and compliance.
• Own the sales pipeline from receipt to connection to achieve 100% connection rate.
• Collaborate with the sales team to maximize return of sales received to connected.

Skills

Sales order management

Customer service

Communication skills

Time management

Initiative

Team collaboration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

CPM International is seeking a dedicated Operations Resource to support the Electric Ireland account. You will process and manage the full lifecycle of sales on internal platforms, ensuring accuracy, timeliness and SLA compliance in every step of the customer journey.

You will own the sales pipeline from receipt to connection, perform quality calls with customers, and collaborate with the sales team to maximise conversions.