Hybrid Customer Service Advisor (Remote Training)

ellio cx; Cork; Hybrid; EUR 26,000 - 32,000; Full time

Job summary

CAPITA CUSTOMER SOLOUTIONS in Clonakilty, Ireland, is seeking a Customer Service Advisor for a hybrid role. You will handle enquiries, solve problems, and deliver exceptional service as the voice of our client's customers.

Offering a permanent full-time position with start date 12 October 2026, the role includes remote training and then hybrid work: 3 days in the Clonakilty office and 2 days from home. Salary is €29,432 per annum.

Qualifications

• Excellent verbal and written communication skills required.
• Customer service experience preferred.
• Ability to work flexible shifts and attend Clonakilty office 3 days per week after training.

Responsibilities

• Handle enquiries from customers, provide solutions and resolve issues.
• Deliver exceptional service as the voice of the client’s customers.
• Adapt to hybrid work model with training completed remotely.

Skills

Communication skills

Customer service

Problem-solving

Flexibility

Fast-paced environment

Learning and development

Eligibility Ireland

Office attendance Clonakilty

Education

Level 4 qualification

Job description

CAPITA CUSTOMER SOLOUTIONS in Clonakilty, Ireland, is seeking a Customer Service Advisor for a hybrid role. You will handle enquiries, solve problems, and deliver exceptional service as the voice of our client's customers.

Offering a permanent full-time position with start date 12 October 2026, the role includes remote training and then hybrid work: 3 days in the Clonakilty office and 2 days from home. Salary is €29,432 per annum.