Guest Experience Supervisor - Front Office

The Address Sligo; Sligo; Presencial; EUR 32 000 - 42 000; Tempo integral

Resumo da oferta

The Address Sligo in Ireland is seeking a Front Office Supervisor to lead frontline guest experiences. You will greet guests, allocate rooms per procedures, and oversee smooth check-in and check-out processes.

Reporting to the Front Office Manager / Hotel Manager, you will ensure brand standards, manage reservations, answer enquiries, and coordinate with other departments to deliver exceptional service while maintaining health and safety policies.

Responsabilidades

• Greet guests on arrival and allocate rooms according to procedures.
• Read, understand and follow Health and Safety policies as defined in statements and staff handbook.
• Receive and register guests, ensuring accurate use of guest names and brand procedures.
• Post charges to room bills accurately and maintain up-to-date records.

Descrição da oferta de emprego

The Address Sligo in Ireland is seeking a Front Office Supervisor to lead frontline guest experiences. You will greet guests, allocate rooms per procedures, and oversee smooth check-in and check-out processes.

Reporting to the Front Office Manager / Hotel Manager, you will ensure brand standards, manage reservations, answer enquiries, and coordinate with other departments to deliver exceptional service while maintaining health and safety policies.