Guest Experience Duty Manager — Hotel Operations Leader

Castleknock Hotel; Dublin; On-site; EUR 42,000 - 52,000; Full time

Job summary

Castleknock Hotel in Dublin 15 is seeking a Duty Manager with strong guest service and team leadership skills. You will oversee daily hotel operations and lead a fast-paced team to maintain high standards for guests.

The ideal candidate has 3+ years in a Duty Manager role, is adaptable, and leads by example with a guest-first approach. Weekend and early/late shifts are required in this award-winning hotel.

Qualifications

• 3+ years in a Duty Manager role
• Adaptable and able to lead by example
• Guest-first approach to service

Responsibilities

• Oversee daily hotel operations
• Manage rosters and forecasts
• Lead by example in a fast-paced environment
• Weekend and early/late shifts as required

Skills

guest service

team leadership

roster management

forecasting

Tools

Opera

Micros

Job description

Castleknock Hotel in Dublin 15 is seeking a Duty Manager with strong guest service and team leadership skills. You will oversee daily hotel operations, use Opera and Micros systems, and manage rosters and forecasts to ensure high standards.

The ideal candidate will have 3+ years in a DM role, be adaptable, and lead by example with a guest-first approach. Weekend and early/late shifts are required within a fast-paced, award-winning hotel team.