Guest Experience Duty Manager – Dublin, 300+ Rooms

RIU Hotels & Resorts; Dublin; On-site; EUR 28,800 - 35,200; Full time

Benefits offered by this job

Annual leave: 20 days

Free meals while on duty

Comprehensive training and development programmes

Employee discounts on accommodations

Job summary

A premier hotel chain is seeking a Duty Manager for its Dublin location. This role requires a strong focus on customer care and operational excellence. Responsibilities include managing daily operations, ensuring safety compliance, and conducting staff training. The ideal candidate will have at least 2 years of experience in a similar role within a large hotel and must be fluent in English. Benefits include a gross salary of €32,000, annual leave, free meals while on duty, and employee discounts at all locations.

Qualifications

• Minimum 2 years experience in a similar role in a busy hotel of 300+ rooms.
• Fluency in written and spoken English.
• Legal eligibility to work 40 hours per week in Ireland.

Responsibilities

• Provide internal and external customer care.
• Assist the day‑to‑day operation of the hotel.
• Manage fire, health & safety, and security protocols.
• Maintain quality of service and hotel standards.
• Conduct staff training and development.
• Demonstrate people management and flexibility.
• Ensure health, safety & security compliance.

Skills

Customer care

People management

Health and safety compliance

Flexibility

Job description

A premier hotel chain is seeking a Duty Manager for its Dublin location. This role requires a strong focus on customer care and operational excellence. Responsibilities include managing daily operations, ensuring safety compliance, and conducting staff training. The ideal candidate will have at least 2 years of experience in a similar role within a large hotel and must be fluent in English. Benefits include a gross salary of €32,000, annual leave, free meals while on duty, and employee discounts at all locations.