Guest Experience Duty Manager

SeeMeHired.com; Ireland; Remote; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Meal on duty

Staff discounts

Complimentary car-parking

Employee Assistance Programme

Digital Wellness Programme

Competitive Salary & hourly rates

Team awards & recognition

Job summary

Dunboyne Castle Hotel & Spa is seeking a Duty Manager to provide comprehensive support across departments and ensure high-quality guest experiences. You will work with the management team to oversee daily operations, supervise front-of-house, and assist with training and development of F&B teams.

Ideal candidates will have supervisory experience in hospitality, be able to work day and evening shifts, and cover five days including weekends and holidays. English fluency is required.

Qualifications

• Previous experience in a supervisor or management role within the hospitality industry is required.
• The ideal candidate must be available to work both day and evening shifts.
• The ideal candidate must be able to work any five days per week including weekends and public holidays.
• High level of spoken English

Responsibilities

• Work closely with the management team to assist daily hotel operations and ensure guest service excellence.
• Supervise front-of-house teams and coordinate functions for smooth service delivery.
• Address and resolve guest complaints promptly and professionally.
• Develop knowledge of the hotel and all departments to support operations.
• Assist in training and development of F&B teams with clear performance objectives.
• Support performance management processes and handle issues efficiently.

Skills

Hospitality

Bar Skills

Food Service Skills

Reception skills

HACCP/Food Safety

Supervisory Skills

Job description

Dunboyne Castle Hotel & Spa is seeking a Duty Manager to provide comprehensive support across departments and ensure high-quality guest experiences. You will work with the management team to oversee daily operations, supervise front-of-house, and assist with training and development of F&B teams.

Ideal candidates will have supervisory experience in hospitality, be able to work day and evening shifts, and cover five days including weekends and holidays. English fluency is required.