Global HR Operations & Projects Specialist

441 SFDC Ireland Limited; Dublin; On-site; EUR 60,000 - 90,000; Full time

Job summary

Salesforce Ireland is seeking an Operations Specialist to support Hire‑to‑Retire processes, including Leave of Absence, Benefits, and Payroll transformation, leveraging AI, automation, and data‑driven insights. You will work with global stakeholders to design seamless experiences and ensure compliance across regions.

The role requires strong project management, LOA administration experience, and a track record of implementing AI/RPA solutions in HR. Fluency in English is essential.

Qualifications

• Bachelor’s degree (or equivalent experience) required.
• Project Management experience is required.
• Minimum 3 years’ experience in human resources, including leave management experience and LOA administration & vendor management.
• Experience of benefits management across EMEA desirable.
• Prior experience in HR operations, shared services organization, or a centralized HR function preferred.
• Experience working in a high volume, fast‑paced environment, preferably in a high growth technology company.
• A strong track record in implementing or assessing technologies such as AI, RPA, chatbots or advanced analytics in HR/operations is highly desirable.

Responsibilities

• Lead and support Hire‑to‑Retire projects across the lifecycle (Time & Attendance and Benefits).
• Review BRDs, conduct UAT, drive change management, and manage stakeholder communications.
• Train and enable People Services teams on new processes, procedures, and tools.
• Build trusted relationships with operational management and Employee Success partners to align on process and policy.

Skills

Project Management

HR Operations

LOA Administration

AI/RPA in HR

English Fluency

Education

Bachelor's degree or equivalent

Tools

Excel

Google Suite

Workday

Case Management Systems

Job description

Salesforce Ireland is seeking an Operations Specialist to support Hire‑to‑Retire processes, including Leave of Absence, Benefits, and Payroll transformation, leveraging AI, automation, and data‑driven insights. You will work with global stakeholders to design seamless experiences and ensure compliance across regions.

The role requires strong project management, LOA administration experience, and a track record of implementing AI/RPA solutions in HR. Fluency in English is essential.