EMEA HR Operations & Programs Specialist

441 SFDC Ireland Limited; Dublin; On-site; EUR 45,000 - 65,000; Full time

Job summary

Salesforce Ireland is seeking an Employee Success Specialist with 3–4 years in HR operations or shared services to manage data queues, support Leave of Absence and benefits, and collaborate with Recruiting, Payroll, and Legal teams to deliver seamless employee experiences across the organisation.

You will leverage Workday HCM and Salesforce Service Cloud, contribute to knowledge management and AI-driven tools, and help scale ES operations across EMEA while upholding Salesforce's values and an

Qualifications

• Bachelor's degree required.
• 3–4 years HR operations or shared services experience.
• Analytical skills with data queue management experience preferred.
• Proficiency in Salesforce Service Cloud, Workday HCM, or similar systems.
• Excellent attention to detail and structured approach to process delivery.
• Strong communication skills with customer-first mindset.

Responsibilities

• Data queue management and support across ES Operations.
• Partner with Recruiting, Payroll, Employee Relations, and Legal/Compliance teams to enable seamless employee experiences.
• Provide program support and assist scalable ES operations across EMEA.
• Serve as SME in core HR processes including time off, benefits, and Workday transactions.
• Contribute to knowledge management and AI-driven self-service initiatives.

Skills

Bachelor's degree

HR operations

Data queue management

Salesforce Service Cloud

Workday HCM

Analytical skills

Communication

Education

Bachelor's degree

Tools

Salesforce Service Cloud

Workday HCM

Job description

Salesforce Ireland is seeking an Employee Success Specialist with 3–4 years in HR operations or shared services to manage data queues, support Leave of Absence and benefits, and collaborate with Recruiting, Payroll, and Legal teams to deliver seamless employee experiences across the organisation.

You will leverage Workday HCM and Salesforce Service Cloud, contribute to knowledge management and AI-driven tools, and help scale ES operations across EMEA while upholding Salesforce's values and an