Global HR Solutions Lead: Payroll & Process Improvement

Eli Lilly and Company; Cork; On-site; EUR 34,000 - 50,000; Full time

Job summary

Lilly is seeking a Lead Specialist for Global HR Solutions in Ireland to manage payroll, absence, and time-tracking processes and to coach colleagues on HR policies. The role supports global HR services, with a focus on delivering end-to-end payroll and HR inquiries handling in a fast-paced environment.

The position requires a strong background in payroll operations, HR support, and confidentiality, with flexible hours including US shift coverage.

Qualifications

• 2+ years’ experience desirable supporting in fast paced customer service, administration, or operations environment.
• Bachelor’s Degree or equivalent work experience

Responsibilities

• Take ownership of payroll, absence and time-tracking processes and execute internal payroll controls.
• Coach and support colleagues on a range of HR policies and practices, creating guidelines and processes for an efficient way of working.
• Provide operational expertise.
• Identify areas for improvement and provide coaching on techniques to increase efficiency, improve call control, and exceed customer expectations.
• Provide training, collate feedback, and direct feedback appropriately to HR Solutions Associates to facilitate and influence others to understand, support and drive resolution.
• Anticipate pitfalls and acts as a change agent to influence and drive improvements through sharing feedback and proposals for solutions.

Skills

Dutch speaker

Strong communication

Attention to detail

Stakeholder management

Education

Bachelor’s Degree or equivalent

Tools

Workday

Job description

Lilly is seeking a Lead Specialist for Global HR Solutions in Ireland to manage payroll, absence, and time-tracking processes and to coach colleagues on HR policies. The role supports global HR services, with a focus on delivering end-to-end payroll and HR inquiries handling in a fast-paced environment.

The position requires a strong background in payroll operations, HR support, and confidentiality, with flexible hours including US shift coverage.