German-Speaking Tech Support Specialist – Hybrid (Ireland)

HubSpot; Dublin; Hybrid; EUR 35,000 - 45,000; Full time

Job summary

A leading customer platform company seeks a Customer Support Specialist in Dublin. This role involves assisting customers via various channels, focusing on technical troubleshooting and a customer-first approach. Ideal candidates are fluent in English and German with experience in support roles. Enjoy a hybrid working environment alongside a dynamic team that values continuous learning and collaboration. Join us to help customers optimise their use of our tools and grow their businesses.

Qualifications

• Minimum of 1 year experience in customer support or technical support role.
• Strong foundation in technical troubleshooting.
• Self-motivated with a growth mindset.

Responsibilities

• Utilise phone and chat to resolve customer issues.
• Identify challenges and opportunities for customers.
• Guide customers through various tools within HubSpot.

Skills

Fluent in English and German

Technical troubleshooting

Customer-first mentality

Job description

A leading customer platform company seeks a Customer Support Specialist in Dublin. This role involves assisting customers via various channels, focusing on technical troubleshooting and a customer-first approach. Ideal candidates are fluent in English and German with experience in support roles. Enjoy a hybrid working environment alongside a dynamic team that values continuous learning and collaboration. Join us to help customers optimise their use of our tools and grow their businesses.