German-Speaking Onboarding Specialist | Hybrid Dublin

emplify GmbH; Dublin; Hybrid; EUR 33,000 - 40,000; Full time

Benefits offered by this job

Relocation package

Private medical insurance

Bike to work tax relief

Parental leave

Referral bonuses

Job summary

emplify GmbH in Dublin is seeking a Customer Onboarding Specialist fluent in German to help new customers adopt our HR software. The role is hybrid from the Dublin office, with 8am–4:30pm hours, Monday to Friday.

You will analyze customer requirements, support implementations via email and video calls, ensure customer satisfaction, and help prepare training materials. The position offers a permanent contract, a base salary of €36,400 plus a monthly performance bonus, relocation support after

Qualifications

• Fluent German and English communication.
• Experience in customer-facing roles.
• Strong data-driven approach and Excel skills.

Responsibilities

• Analyze new customers' requirements for the HR software.
• Support implementations via emails and video calls.
• Ensure customer satisfaction with product guidance.
• Prepare data imports and training materials.
• Help optimize processes and automate steps.

Skills

German language

English language

Customer facing

MS Excel

Data-driven

Communication

Tools

Zendesk

Gainsight

Jira

Job description

emplify GmbH in Dublin is seeking a Customer Onboarding Specialist fluent in German to help new customers adopt our HR software. The role is hybrid from the Dublin office, with 8am–4:30pm hours, Monday to Friday.

You will analyze customer requirements, support implementations via email and video calls, ensure customer satisfaction, and help prepare training materials. The position offers a permanent contract, a base salary of €36,400 plus a monthly performance bonus, relocation support after