Front Office Supervisor | Guest Experience Leader

Fattal Leonardo Operation (Ireland) Limited; Dublin; On-site; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Voucher-based recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Training & progression paths

Job summary

Leonardo Hotels is seeking an Assistant Front Office Manager to support the smooth running of the Front Office and supervise day-to-day operations. You will act as an ambassador for the hotel and Leonardo Hotels estate, driving guest satisfaction and revenue through upselling and proactive leadership.

Join a team committed to delivering memorable experiences, with ongoing training and clear progression. You will work alongside the Front Office Manager to inspire colleagues and uphold our service

Qualifications

• Assist Front Office Manager and supervise day-to-day operations.
• Focus on guest care, upselling and revenue opportunities.
• Coach and train new team members to reach their potential.

Responsibilities

• Supervise Front Office operations from arrival to departure.
• Support with upselling to maximise revenue.
• Collaborate with other departments to deliver memorable guest experiences.

Job description

Leonardo Hotels is seeking an Assistant Front Office Manager to support the smooth running of the Front Office and supervise day-to-day operations. You will act as an ambassador for the hotel and Leonardo Hotels estate, driving guest satisfaction and revenue through upselling and proactive leadership.

Join a team committed to delivering memorable experiences, with ongoing training and clear progression. You will work alongside the Front Office Manager to inspire colleagues and uphold our service