Front Office Leader: Create 5-Star Guest Moments

Niche Hotels Unlimited Company; Ireland; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Hotel room rates

Gift vouchers

Talent referral

Thank You Week

Wellbeing calendar

Training & progression

Job summary

The g Hotel & Spa, part of the Leonardo Hotels family, is seeking a Front Office Supervisor to support a smooth front desk operation and uphold our 5-star guest service standards.

You will work with the Front Office Manager to inspire and mentor the team, ensuring memorable experiences for every guest while maintaining professional standards in a busy, luxury environment across the UK & Ireland.

Qualifications

• Front Office Supervisor role in luxury hotel
• Strong leadership and training abilities
• Ability to work in fast-paced environment

Responsibilities

• Be a people's person and make each day engaging for the team
• Embody and promote 5-star guest service standards
• Interact with and deputise for Guest Experience Managers
• Work well in a fast-paced environment
• Coach and train new team members
• Bring solutions and think on your feet
• Be dependable and a reassuring influence for guests and team
• Demonstrate top-notch organisational skills

Job description

The g Hotel & Spa, part of the Leonardo Hotels family, is seeking a Front Office Supervisor to support a smooth front desk operation and uphold our 5-star guest service standards.

You will work with the Front Office Manager to inspire and mentor the team, ensuring memorable experiences for every guest while maintaining professional standards in a busy, luxury environment across the UK & Ireland.