Front Desk Receptionist - Night Shifts & Guest Care

Ballymascanlon Hotel and Golf Resort; Leinster; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Meal on duty

Staff discounts

Car parking

Employee assistance programme

Wellness programme

Team awards

Job summary

Ballymascanlon Hotel & Golf Resort is seeking a Front Office Receptionist to provide top guest service and handle administrative tasks for the Front Desk. The role involves check-ins/check-outs and ensuring smooth operation of the reception.

Candidates should have at least 1 year in customer service and be available to work night shifts, weekends and public holidays, with a five-day work week. Join a welcoming team at a historic hotel managed by Windward Group in Ireland.

Qualifications

• Minimum 1 year experience in a customer service role.
• Ability to work night shifts, weekends and public holidays.
• Available to work five days per week.

Responsibilities

• Complete duties as requested by the Front Office Manager.
• Perform Front Office Receptionist duties.
• Check-ins & check-outs following hotel procedures.
• Ensure security checks are completed on a nightly basis.
• Promote a helpful and professional image to guests, with prompt, caring attitude.
• Handle room service calls quickly and efficiently.
• Maintain the upkeep and appearance of the lobby and main hotel entrance.
• Light cleaning of the hotel entrance by picking up litter and emptying ashtrays and sweeping.

Skills

Customer service

Job description

Ballymascanlon Hotel & Golf Resort is seeking a Front Office Receptionist to provide top guest service and handle administrative tasks for the Front Desk. The role involves check-ins/check-outs and ensuring smooth operation of the reception.

Candidates should have at least 1 year in customer service and be available to work night shifts, weekends and public holidays, with a five-day work week. Join a welcoming team at a historic hotel managed by Windward Group in Ireland.