Guest Experience Agent - Hotel Front Desk (Part-Time)

Great National Ballykisteen Golf Hotel; Munster; On-site; EUR 18,000 - 24,000; Part time

Benefits offered by this job

Weekly pay

Educational programmes

Internal career growth

E-learning platform

Employee assistance & wellbeing

Refer a friend bonus

Employee recognition

Staff social events

Meals on duty

Employee discount

Gym & pool access

Spa discount

Bike to work

Xmas savings club

On-site parking

Job summary

Great National Ballykisteen Golf Hotel in Ireland seeks a dedicated Hotel Receptionist to be the first point of contact for guests on a part-time basis. You will greet guests, manage check-in/out, and provide information on facilities and local amenities.

Fluency in English and excellent customer service are essential. The role involves early mornings, evenings and weekends, with opportunities for internal training, career progression, and staff benefits across the GN Group.

Qualifications

• Fluent English and strong communication skills.
• Previous hotel receptionist experience desirable.
• Willing to learn and ask questions.

Responsibilities

• Welcome guests and manage check-in/check-out procedures.
• Advise on hotel facilities and local amenities.
• Issue bills and process payments per hotel policy.
• Coordinate with departments and update room status.
• Handle inquiries and requests with professionalism.
• Follow up on group bookings and packages.

Skills

Fluent English

Excellent communication

Guest service orientation

Teamwork

Job description

Great National Ballykisteen Golf Hotel in Ireland seeks a dedicated Hotel Receptionist to be the first point of contact for guests on a part-time basis. You will greet guests, manage check-in/out, and provide information on facilities and local amenities.

Fluency in English and excellent customer service are essential. The role involves early mornings, evenings and weekends, with opportunities for internal training, career progression, and staff benefits across the GN Group.