Front Desk Receptionist & Admin Coordinator

Cantor Fitzgerald Ireland Ltd; Dublin; On-site; EUR 25,000 - 34,000; Full time

Job summary

Key responsibilities include greeting guests, directing them appropriately, maintaining a professional reception, handling calls, and ensuring high standards of customer service. Experience in a reception or customer-facing role is preferred.

Qualifications

• Strong communication and interpersonal skills.
• Excellent telephone etiquette and customer service skills.
• Highly organized with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other office software.
• Ability to work independently and as part of a team.
• Prior experience in a reception or customer-facing role is preferred.

Responsibilities

• Front of House Duties: greet visitors and guide them to the right person; maintain a tidy reception area.
• Switchboard Operation: answer calls promptly and redirect to the relevant department; take messages.
• Customer Service & Queries: handle inquiries and forward as needed; provide high standard of service.
• Administrative Support: book courier and taxi services; manage meeting room calendar; tidy meeting spaces.
• Team Support: assist administration team as needed to improve office efficiency.
• Other Duties: perform ad hoc tasks to support smooth office operations.

Skills

Communication

Telephone etiquette

Organization

MS Office

Independent worker

Team player

Reception experience

Tools

Microsoft Office Suite

Job description

Key responsibilities include greeting guests, directing them appropriately, maintaining a professional reception, handling calls, and ensuring high standards of customer service. Experience in a reception or customer-facing role is preferred.