Front Desk & Admin Coordinator – Career Growth

Aoibhneas Domestic Abuse Support for Women and Children; Dublin; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

5% employer pension contribution

22 days annual leave incl. wellbeing

Digital GP Care

External Supervision

Employee Assistance Programme

Job summary

Aoibhneas is seeking a Receptionist/Administrator to provide front-of-house and administrative support across the organisation. This role involves handling enquiries, safeguarding visitors, managing records and coordinating meetings while maintaining high standards of confidentiality and professionalism.

The successful candidate will support the CEO and managers, handle data entry, file management and reporting requirements with a proactive, compassionate approach.

Qualifications

• Essential: Administration/Office Admin qualification or equivalent experience.
• Minimum two years in administrative, reception or customer-facing role.
• Excellent IT skills including Microsoft Office and databases.
• Strong written and verbal communication.
• Excellent organisational and customer service abilities.

Responsibilities

• Act as first point of contact for visitors, service users and stakeholders.
• Manage calls, emails and correspondence; direct enquiries as needed.
• Welcome visitors and ensure safeguarding and visitor procedures.
• Maintain reception, meeting rooms and public areas to a professional standard.
• Provide administrative support to senior management as required.
• Maintain accurate filing—both electronic and paper.
• Coordinate meetings, rooms, diaries and minutes when required.
• Support procurement, health & safety and GDPR related tasks.

Skills

IT skills

Communication

Interpersonal skills

Planning & organisation

Administrative skills

Education

Administration/Office Admin qualification or equivalent

Tools

CRM or case management systems

Job description

Aoibhneas is seeking a Receptionist/Administrator to provide front-of-house and administrative support across the organisation. This role involves handling enquiries, safeguarding visitors, managing records and coordinating meetings while maintaining high standards of confidentiality and professionalism.

The successful candidate will support the CEO and managers, handle data entry, file management and reporting requirements with a proactive, compassionate approach.