Front Desk & Guest Experience Associate

Staycity Group; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme

Discounted stays

Refer a friend bonus

Cycle to work

Education support

Volunteer days

Employee assistance program

Birthday leave

Job summary

Staycity Group is seeking a full-time team member in Ireland, County Dublin, to help deliver standout guest experiences across our urban aparthotels. You will embody a brand ambassador mindset, use strong communication and organisational skills, and ensure smooth, welcoming stays for every guest.

Previous property experience is helpful but not essential, as full training is provided. Opera knowledge is a bonus.

Qualifications

• Excellent communication and interpersonal skills are required for this role.
• Previous experience in a similar property is helpful but not required; full training will be provided.
• Prior experience using Opera is helpful but not required; full training will be provided.

Responsibilities

• Be a Brand Ambassador representing Staycity Group.
• Make a good first impression with guests through confidence and communication.
• Amaze guests with attention to detail and organisational skills.
• Go above and beyond for guests and team to delight our guests.
• Bring a positive attitude to a vibrant workplace.
• Be kind and treat everyone with respect.

Skills

Communication skills

Interpersonal skills

Tools

Opera

Job description

Staycity Group is seeking a full-time team member in Ireland, County Dublin, to help deliver standout guest experiences across our urban aparthotels. You will embody a brand ambassador mindset, use strong communication and organisational skills, and ensure smooth, welcoming stays for every guest.

Previous property experience is helpful but not essential, as full training is provided. Opera knowledge is a bonus.