Front Desk Concierge – Guest Experience Lead (Dublin)

CBRE, Inc.; Dublin; Sur place; EUR 28 000 - 36 000; Plein temps

Résumé du poste

CBRE, Inc. in Dublin seeks a proactive Receptionist to welcome guests and support a premium client experience. You will blend hospitality finesse with clear communication to ensure every first touchpoint reflects CBRE and the client's brand.

In this high-visibility role on the floor, you will manage check-ins, badges, and guest notifications, coordinate with service lines, and maintain a spotless reception area while upholding safety standards and brand guidelines.

Qualifications

• Fluent English required for all guest interactions and internal communications.
• Experience in high-end hospitality or corporate front-of-house preferred.
• Ability to manage guest journeys with professionalism and care.

Responsabilités

• Orchestrate a flawless arrival-to-departure journey for every guest and customer.
• Handle guest check-ins, badge management, and host notifications with precision.
• Respond to requests to meet SLAs and KPIs.
• Maintain the reception desk and adjacent areas to impeccable standards.
• Act as a proactive ambassador for the building and CBRE brand.
• Collaborate with service lines and log facility issues.
• Own the appearance of the space and ensure brand guideline adherence in signage.

Connaissances

Fluent English

Interpersonal skills

Written communication

Proactive problem solving

IT literacy

Prioritisation

Description du poste

CBRE, Inc. in Dublin seeks a proactive Receptionist to welcome guests and support a premium client experience. You will blend hospitality finesse with clear communication to ensure every first touchpoint reflects CBRE and the client's brand.

In this high-visibility role on the floor, you will manage check-ins, badges, and guest notifications, coordinate with service lines, and maintain a spotless reception area while upholding safety standards and brand guidelines.