Front Desk Experience Specialist

CBRE; Dublin; On-site; EUR 17,000 - 22,000; Full time

Job summary

CBRE is seeking a Receptionist to shape the experience of visitors from the moment they walk through the door. You will greet guests, manage the lobby, and handle daily front desk logistics to ensure a smooth, welcoming first impression.

Key duties include coordinating meetings and conference rooms, directing calls, and arranging hospitality services. The role requires a service-oriented mindset and strong communication in a corporate environment.

Qualifications

• Experience in customer service, hospitality, or an office environment.
• Strong verbal communication and professional phone manner.
• Comfortable using standard workplace tools (email, documents, spreadsheets, scheduling).
• Ability to follow established procedures reliably and consistently.
• Preference for experience in corporate, hotel, or premium-service settings and visitor-management systems.

Responsibilities

• Greet clients, applicants and visitors, issue passes, and enforce security protocols.
• Receive and direct incoming calls to the appropriate personnel or voicemail.
• Schedule and prepare meetings and conference rooms, including setup and catering.
• Coordinate housekeeping and building services to maintain shared spaces.
• Arrange hospitality for guests, including transportation, tickets, and reservations.

Skills

Customer service

Hospitality

Office environment

Communication skills

Job description

CBRE is seeking a Receptionist to shape the experience of visitors from the moment they walk through the door. You will greet guests, manage the lobby, and handle daily front desk logistics to ensure a smooth, welcoming first impression.

Key duties include coordinating meetings and conference rooms, directing calls, and arranging hospitality services. The role requires a service-oriented mindset and strong communication in a corporate environment.