Facilities Operations Coordinator – Vendor & SLA

CBRE Group, Inc.; Dublin; Hybrid; EUR 42,000 - 62,000; Full time

Job summary

CBRE Group, Inc. in Dublin 1 is seeking an Assistant Facilities Manager to join our client site team. You will work on vendor performance, CAFM processes, and coordinating daily FM services to maintain smooth site operations.

The role requires 5 years FM experience, a Bachelor’s degree preferred, and strong MS Office skills. You will partner with landlords and security teams, manage PPMs, and ensure service levels meet contract obligations.

Qualifications

• Bachelor's degree preferred.
• 5 years of relevant experience within Facilities Management.
• Understanding of procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply judgment.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Ensure all vendors deliver services in line with contractual obligations.
• Resolve supplier issues directly with vendors.
• Become conversant with client CAFM system ensuring SLAs are achieved.
• Manage client platforms and vendor access coordination with security.
• Schedule monthly client meetings to review service levels.
• Notate and report findings in monthly reports.
• Raise Purchase Orders and process client invoicing.
• Ensure escalation processes and call-out rotas are in place.
• Ensure office equipment is functioning and stocked.
• Carry out cleaning audits with the cleaning vendor.
• Maintain FM Location Operational Manual and playbooks.

Skills

Facilities Management

Vendor management

Problem solving

MS Office proficiency

Organizational skills

Education

Bachelor's Degree

Tools

CAFM software

Invoicing systems

Job description

CBRE Group, Inc. in Dublin 1 is seeking an Assistant Facilities Manager to join our client site team. You will work on vendor performance, CAFM processes, and coordinating daily FM services to maintain smooth site operations.

The role requires 5 years FM experience, a Bachelor’s degree preferred, and strong MS Office skills. You will partner with landlords and security teams, manage PPMs, and ensure service levels meet contract obligations.