Assistant Facilities Manager

CBRE Group, Inc.; Dublin; Hybrid; EUR 42,000 - 62,000; Full time

Job summary

CBRE Group, Inc. in Dublin 1 is seeking an Assistant Facilities Manager to join our client site team. You will work on vendor performance, CAFM processes, and coordinating daily FM services to maintain smooth site operations.

The role requires 5 years FM experience, a Bachelor’s degree preferred, and strong MS Office skills. You will partner with landlords and security teams, manage PPMs, and ensure service levels meet contract obligations.

Qualifications

• Bachelor's degree preferred.
• 5 years of relevant experience within Facilities Management.
• Understanding of procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply judgment.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Ensure all vendors deliver services in line with contractual obligations.
• Resolve supplier issues directly with vendors.
• Become conversant with client CAFM system ensuring SLAs are achieved.
• Manage client platforms and vendor access coordination with security.
• Schedule monthly client meetings to review service levels.
• Notate and report findings in monthly reports.
• Raise Purchase Orders and process client invoicing.
• Ensure escalation processes and call-out rotas are in place.
• Ensure office equipment is functioning and stocked.
• Carry out cleaning audits with the cleaning vendor.
• Maintain FM Location Operational Manual and playbooks.

Skills

Facilities Management

Vendor management

Problem solving

MS Office proficiency

Organizational skills

Education

Bachelor's Degree

Tools

CAFM software

Invoicing systems

Job description

About the Role:

As a CBRE Assistant Facilities Manager, you will join our dedicated Facilities team on our client site in Dublin 1.

This job is a part of the Facilities Management functional area.

What You’ll Do:

• Ensure all vendors deliver services in line with the contractual obligations
• Resolve any supplier issues directly with vendors
• Become conversant with client CAFM system ensuring SLA’s are achieved at all
• Become conversant with all client platforms and manage same
• Responsible for client presentation areas
• Schedule Monthly meetings with the client team to discuss, review and manage the vendors service levels
• Notate and report all findings in a monthly report
• Raise Purchase Orders and process / endorse client invoicing
• Ensure a working escalation process is in place and establish a rota for call outs
• When required, escalat ... ???
• Co-ordinate access of Vendors with assistance from client security team
• Ensure office equipment is in working order and has sufficient supplies
• Office inspections, recording any faults
• Carry out cleaning audits in conjunction with the cleaning Vendor
• Assist in keeping FM Location Operational Manual and Playbooks up to date
• Ensure a professional / courteous working relationship is maintained with the Landlords and their representatives
• Responsibility for the continual development of the FMC
• Ensure all kitchens are fully stocked with provisions and any shortfalls are identified
• Setting of targets and training for the FMC
• Ensure that all vendors passes are returned to client and NDA’s are completed / filed
• Identify service shortfalls and bring to the attention of the CBRE leadership team
• Ensure that all PPM’s are carried out as scheduled

What You’ll Need:

• Bachelor's Degree preferred
• 5 years of relevant experience within Facilities Management
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedent.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.